Patients and Visitors

If you or someone you love is being cared for at Pioneer Community Hospital of Stokes, this section of our website will contain useful information that may answer questions you have regarding your stay.

If you have questions about anything not covered on our website please feel free to call the hospital at 336-593-2831 and the operator will direct you to the appropriate department.

Billing Information

At Pioneer Community Hospital of Stokes (PCHS), we're committed to the health of our patients. To help you navigate the sometimes confusing world of healthcare reimbursement, we will bill your insurance company and send you statements that help you keep up-to-date on your account and your PCHS charges.

When you check in for your appointment at PCHS, remember to present your valid insurance ID or information about your coverage. If your insurance requires a co-payment or a deductible, you will be responsible for these charges at the time of your appointment. If your insurance does not cover certain charges or if there is an unpaid balance of any type, you will be responsible for paying for those services within 30 days of receipt of a statement from us.

***As well as the payment methods below we now offer Online Bill Pay

Payment can be made by:

  • Cash, check, or money order (made payable to Pioneer Community Hospital of Stokes)
  • Mastercard
  • Visa
  • Discover
  • American Express

Patients who do not have insurance will be financially responsible for all charges associated with their care.

Financial Aid

The Business Office and Patient Financial Services department would like to assist you with your financial obligation, by offering the Financial Assistance Application. If you have any questions about the required documents or the application please feel free to ask an Admissions representative, or you may call our Business Office Manager, at (336) 593-2831. You may also call the Patient Financial Services Department at (601) 849-1682.

Please print and fill out the forms below and bring these documents to the Business Office

Financial Aid General Information

Financial Aid Application

 

Insurance Provider Coverage - Click Here

 

If you have any questions about your bill please contact our Business Department at 336-593-2831

Mail Payments to:

Pioneer Community Hospital of Stokes
1570 NC 8 & 89 HWY North,
Danbury, NC 27016

Non-Discrimination Policy

As a recipient of Federal financial assistance, Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes does not exclude, deny benefits to, or otherwise discriminate against any person on the basis of race, color, national origin, disability, or age in admission to, participation in, or receipt of the services and benefits under any of its programs and activities, whether carried out by Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes directly or through a contractor or any other entity with which Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes arranges to carry out its programs and activities.

This statement is in accordance with the provisions of Title VI of the Civil Rights Act of 1964 (nondiscrimination on the basis of race, color, national origin), Section 504 of the Rehabilitation Act of 1973 (nondiscrimination on the basis of disability), the Age Discrimination Act of 1975 (nondiscrimination on the basis of age), and Regulations of the U.S. Department of Health and Human Services issued pursuant to these statutes at Title 45 Code of Federal Regulations Parts 80, 84, and 91 and state laws.

Additionally, in accordance with Section 1557 of the Patient Protection and Affordable Care Act of 2010, 42 U.S.C ยง 18116, Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes does not exclude, deny benefits to, or otherwise discriminate against any person on the ground of sex (including gender identity) in admission to, participation in , or receipt of the services and benefits under any of its health programs and activities, and in staff and employee assignments, whether carried out by Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes directly or through a contractor or any other entity with which Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes arranges to carry out its programs and activities.

If you have any questions related to this policy please contact:

  • Pioneer Community Hospital of Stokes & Pioneer Home Health of Stokes
  • Contact Person/Section 504 Coordinator: Lee Sykes, Human Resources Manager
  • Telephone Number: (336) 593-5303
  • TDD or State Relay Number: (888) 467-3413

Download Printable PDF Verion of Non-Discrimination Policy
Download Printable Word Document Verion of Non-Discrimination Policy